Academic Counseling Services

Our Mission

Academic Counseling Services, a unit of Undergraduate Programs in the Office of the Provost, is committed to identifying and assisting specific populations in an effort to increase retention and graduation rates of undergraduate students at the University of Southern California. In collaboration with academic partners, ACS offers additional support for students by utilizing campus-wide resources and providing early and continuous interventions, empowering students to achieve their educational goals and complete their degree.

Our Services

Academic Counseling Services (ACS) are offered to provide additional learning support to all USC undergraduate students. General academic advising, tutoring services, and campus resource referrals are provided at no charge.

Students are advised to meet with their departmental advisor when in need of academic advising support. However, students new to USC and those experiencing academic difficulty are invited to meet one-on-one for a consultation with an ACS advisor. ACS advisors will work closely with a student to identify what challenges he or she is facing and how they might improve. They will also discuss academic success strategies such as study skills, time management, course planning, and school/life/work balance. Additionally, the ACS advisor will make referrals to other campus departments that can provide support through tutoring, learning enrichment workshops, career planning, counseling services, and peer support groups.

ACS advisors collaborate closely with other campus partners including, but not limited to, academic departments and faculty, Academic Review and Retention, Degree Progress, Disability Services and Programs, Financial Aid, and the Kortschak Center for Learning and Creativity.  For additional information on learning support services, please visit Academic Resources.

Undecided/Undeclared Advising

Academic Counseling Services (ACS) is also the designated advising office for students who are Undecided and Undeclared, and students in transition.  Choosing an academic home at USC is a process, and the ACS lead academic advisors are here to assist you each step of the way.  Most students experience some academic uncertainty during their time at USC.  Additional information on the different academic programs at USC is available under Academic Programs of Study, including How to Choose a Major and Choosing a Minor.

If you are an Undecided or Undeclared student, you will meet with your assigned ACS advisor each semester until you officially declare a major.  If you are not currently Undecided or Undeclared but would like to meet with an ACS advisor to change your major, please email us at acs@provost.usc.edu.

Campus Resources

Campus Resources Handout (PDF)

Academic Success Strategies

Academic Success Strategies Presentation (PDF)

Schedule an Appointment

To schedule an appointment with an Academic Counselor, look for available times with your assigned advisor through the Undergraduate Advisement icon on myUSC.  If you are not currently in an ACS program (Undecided, Undeclared, Undergraduate Success Program, etc.) please email acs@provost.usc.edu to request an appointment.

ACS Lead Academic Advisors

Jef Aquino
Jeanne Herman
Michelle Juarez
Josephine Le